Edit Device(s)

Topics in this document:

Edit Cost

You may override cost information for an individual asset instead of by model. Using the Cost tab, select either a Cost Profile or enter individual CPP values. You may also do this form the Device Cost or Device Inventory tabs.

Edit Device Supplemental Data

Pharos Cloud gathers a lot of information about your devices automatically, but there's other valuable information that only you can provide. To get the most of out Pharos Cloud, you should specify as much information about your devices as possible, such as their location information and any departments they are associated with. To do this, you use the Edit Device Supplemental Data dialog box. To open this dialog box, select one or more devices from any Fleet Manager views (Meter, Toner, Volume and Status) and then click the Edit button.

You can edit data for a single device or you can edit multiple devices in a single operation. Each field contains a list that highlights the current value at the top, followed by Clear Value, and then the remaining options. To create an entry, click in the field, type the value, and click Save. To clear an entry, select the Clear Value option.

Note: The device supplemental data is case sensitive. For example, Engineering, ENGINEERING and engineering are all different and treated as unique values.

Editing a Single Device

To edit these fields for a single device:

  1. On the Fleet tab, select any of the four device views: Meter, Toner, Volume or Status.
  2. Locate the device you want to edit.
  3. Select the device by checking the box next to the device record.
  4. Click the Edit button. The Edit Device Supplemental Data dialog box is displayed.
  5. Edit the data fields as needed.
  6. Click Save.

Editing Multiple Devices

When you edit multiple devices, any values that are the same for all selected devices are initially displayed for each field. If the values are not the same for all selected devices, or if no value has been entered for any of the selected devices, then the fields will appear empty; you'll need to select a value from each list or create a new value to apply to all selected devices. When editing multiple devices, keep the following in mind:

  • If you make no changes to a data field, that data field retains its original value for all of the devices you have selected.
  • Any edits you make will be applied to all of the devices you have selected.
  • The “Clear Value” option clears the data field for all of the devices you have selected.

1. On the Fleet tab, select any of the four device views: Meter, Toner, Volume or Status.

2. Locate the devices you want to edit.

3. Select the devices by checking the box next to each device record.

Note: You can select all of the devices on the page by checking the box at the top of the device selection column.

4. Click the Edit button. The Edit Device Supplemental Data dialog is displayed.

5. Edit data fields as needed.

6. Click Save.

Remove Network Address

The Remove Network Address button allows IT administrators to remove outdated network addresses (such as hostnames or IP addresses) associated with a device. This is useful when transitioning from an IPv4 network to an IPv6-only configuration or when there is a need to clean up the system by removing outdated information.

Let's consider a scenario where removing a network address becomes necessary. When devices are stored in the database with hostnames, but the resolution of these hostnames fails to function correctly, IT administrators have the option to remove the hostnames. By doing so, they enable the use of IP addresses as an alternative. If hostnames are removed, the IP address to be used will be determined and specified in the Network Address field. Only one type of address, either IPv4 or IPv6, will be used, but not both simultaneously.

When transitioning from one address type to another (e.g., switching from IPv4 to IPv6), IT admins can use the Remove Network Address option to effectively eliminate the previous IPv4 addresses. This action ensures the enforcement of IPv6 addresses as the preferred address.

To remove a Network Address:

1. Navigate to the Discover > Device Inventory tab.

2. Select devices with outdated information.

3. Select the Remove Network Address button. This opens a dialog that lets you choose which network address(es) to remove. There are three options: hostname, IPv4 Address, and IPv6 Address.

4. A confirmation box appears. Click Save to save your changes. If the device lacks an alternative network address, you will see an error message.

Notes:

  • Removing hostnames is not recommended for dual-stack environments, as name resolution from hostnames is required to service both IPv4 and IPv6 operations.
  • Any network information removed via the Remove Network Address button is immediately reflected for the devices in the Fleet and Direct Printers screen.
  • The Remove Network Address button is available only for any user with permission to edit a device such as a Business Manager, IT admin, or System Admin.