Secure Release Settings

Release Methods

Secure Release provides different ways of releasing print jobs:

Setting Description

Mobile Release

Users can release their documents from any Secure Release-enabled printer using their mobile devices and QR codes.
Printer Screen

This option allows users to release documents using the following options:

  • Proximity Card - Users can release their documents after authenticating with their proximity card.
  • Keyboard Login - Users can release their documents by entering their .
External Card Reader

Note: This option is available only if you have an SR25 or Ethernet 241 Hardware license.

Users release documents using a proximity card. Secure Release is enabled by a hardware device called the "SR25" or "Ethernet 241" attached to the back of the printer.

Note: Some printers may not support all three methods. For example, a printer may support Mobile Release only, but not Printer screen release.

Proximity Card Options

Select a card reader

You can select a card reader from the drop-down menu. The VID: PID values are automatically set for each card reader. Choosing Other allows you to enter the decimal values for the VID and PID of the card reader of your choice.

Card Reader VID PID
Rf IDEAS Proximity Keystroke 3111 15354
HP Universal Card Reader (MFP 24) 1008 69
HP Legic Card Reader (4QL32A) 1008 69
Omnikey 5427 (Keystroke) 1899 21544
Elatec TWN4 2520 1040

Note: When connecting a Legic card reader to the printer, it's crucial to select the HP Legic Card Reader option from the web console first. Failure to do so can result in the card reader malfunctioning. It's also important to note that Legic card readers currently only support the values 6F03 and 7901. If any other value is added, the card reader will not function properly. Therefore, it's essential to ensure that Supported proximity card type is set to have only the values 6F03 and/or 7901.

Note: Pharos offers limited support for card authentication via magstripe card readers. Pharos discourages the use of magstripe card readers since they are prone to bad reads and errors. Pharos recommends using a supported proximity card reader instead.

Supported MFP24 Proximity Card types (HP only)

Specify the MFP 24 card types that your organization supports. You can enter up to four MFP 24 proximity card read types. The setting includes two of the most common MFP 24 proximity card types: 6F01 and EF04.

Supported Card Types

Card Type Card Value
6F01 HID iClass CSN, ISO 14443A CSN, ISO 15693A CSN
7C02 Felica
7D01 HID iClass CSN
7E01 ISO 15693A CSN, I-Code CSN, my-d CSN, SecuraKey Etag CSN, Texas Instruments Tag-It
7F01 ISO 14443A CSN, DESFire CSN, I-tag CSN, Legic Advant CSN, Mifare CSN, MiFare Ultralight CSN
E902 Paradox
EA01 Keri NXT UID, Pyramid UID, Farpointe Data NXT UID
EA02 Keri NXT 26 Bit, Pyramid 26 Bit, Farpointe Data 26 Bit
EB02 SecuraKey -02
EC01 SecuraKey -01
ED02 Indala ASP + UID (Motorola)
ED04 Indala ASP+ Custom (Motorola)
EF04 HID Prox
F004 ReadyKey Pro UID
F201 HiTag 2 Primary
F204 HiTag 2 Alternate
F302 HiTag 1 and S Primary
F304 HiTag 1 and S Alternate
F401 Deister UID
F503 GProx-II UID
F602 Cardax UID, Russwin UID
F702 2SmartKey (Honeywell), NexKey, Nexwatch, KeyMate, QuadraKey
F801 Keri UID
F802 Keri 26 Bits
F902 ioProx (Kantech)
FA02 Awid
FB01 Em/Marin ME410x/Rosslaire Primary, DIGITAG
FB02 Em/Marin ME410x/Rosslaire Alternate
FC02 Casi-Rusco
FD01 Indala ASP UID (Motorola)
FD02 Indala ASP 26 Bit (Motorola)

Enable or disable user card registration

Enable Proximity Card Registration When this setting is turned on, users can register their proximity cards at the secure printers using their email and PIN (for email-based auth), network ID (for Active Directory auth), or passcode (for OpenID auth) . Once a proximity card is registered, users can release documents to any secure printer in the organization.

The proximity card registration setting is turned on by default. If you prefer importing users’ cards into the system, you may want to disable card registration. If card registration is disabled, users with unregistered cards will see a friendly message informing them of the appropriate action to take.

Note: If you have OpenID implementation, card registration is supported only on printers the support passcode authentication only.

Device Logon Experience

Secure Print

This is the default setting. When selected, the user will see the Secure Print screen on authentication. The display may vary depending on the authentication provider configured.

Touchless Printing

Secure Release already offers touchless printing with Mobile Release (employees release their documents by using the Pharos Secure Release mobile app to scan a QR code attached to the printer).

Pharos Secure Release provides additional touchless print release methods for businesses that prefer their employees to use proximity cards to authenticate at a printer.

With Touchless Printing enabled, employees simply tap their proximity card at a preferred printer. All documents in their personal queue will begin printing after 5 seconds. An employee can cancel printing before the 5-second timer elapses by simply pressing Cancel.

  • Note: The system supports touchless printing with proximity cards no matter which authentication method or provider the customer is configured for: email authentication, Active Directory, and OpenID.

Authenticate to Device Home

If enabled, when a user logs onto a secure printer, the device shows its Home Screen instead of the Secure Release screen. From the Home Screen, the user has access to such functions as copy/scan.

Note: Authenticate to Device Home applies to Canon, HP, Lexmark, Konica Minolta, Ricoh, Toshiba, and Xerox devices.

Printer Options

Require authentication for all device functions

When set to ON, all device functions (print, copy, fax, scan) require users to authenticate. When set to OFF, authentication is required only for the Secure Release application. Users can use other device functions without having to authenticate.

Note: The Require authentication for all device functions setting is applicable for HP devices only.

Note: You'll need to re-secure all the devices on your print environment for the setting to take effect.

Number of documents displayed on the device

The Number of documents displayed on the device controls the number of documents displayed on a secure printer. The default value is 50 documents and the maximum value is 150 documents.

Network Timeout

The Network Timeout setting controls the time before requests to the Site Service from the secure printers time out. The default is 10 seconds. If a request takes more than 10 seconds to complete, the secure printer shows an error message “Error Releasing Print Jobs. Unable to complete the request due to network issues. Please try again later”. You can change the default in situations where network connectivity is slower than normal, for example.

Document Handling

Setting Description
Cloud Storage

This setting determines whether to enable or disable Cloud Storage. Select from these options:

  • When Cloud Storage is disabled, documents are stored and encrypted in the user's local workstation only. User workstations (with Print Scouts) must be online to allow release of documents. This is the default setting.
  • When Cloud Storage is enabled, documents are stored both in the cloud and user workstations. This allows users to release print jobs when their local workstation is not available and it improves print release convenience for mobile users. This option requires a Cloud: Backup license.

Note: The Cloud Storage setting affects how documents are released with mobile submission. See Mobile Submission setting below for more details.

These settings affect delivery of secure print jobs to printers:

  • Force delivery via print servers
  • Restrict Print Scout Release
  • Cloud Release

Force delivery via print servers

This option forces delivery of jobs to Print Servers instead of local workstations.

When Force delivery through Print Servers is enabled, all job release activities will be handled by Print Scouts that are in Print Server Mode (also known as virtual print server mode). The user's originating Print Scout will never be used for job release. All jobs will be stored in cloud storage and all job releases will require the job to be retrieved from cloud storage.

This option is designed for customers who have printers that operate on a different VLAN than workstations. In this case, the user's workstation will not have access to the printers, therefore a "special" Print Scout is needed within the printer's VLAN to handle all job delivery requests.

For this feature to work, the following are required:

  • Cloud Storage is enabled.
  • Print Scout is installed on Print Servers.

Restrict Print Scout Release

When Restrict Print Scout Release is enabled, the user’s Print Scout will be the primary point to handle job release. If the user’s Print Scout is not available, a Print Scout in Print server mode will be used to download the backup copy of the print job from the cloud storage and send it to the printer. This has the benefit of using local data when it is available and using cloud backup when the user’s Print Scout is not online.

When the user’s Print Scout is not online, the job release will be restricted to Print Scouts in Print Server mode, which prevents one user’s data from being handled by another user’s Print Scout. This enhances security and provides a better known and far more controllable workflow for cloud backup release.

Notes:

  • You’ll need to install a Print Scout in print sever mode to ensure that jobs are delivered when the user Print Scout is offline.
  • Enable Cloud Storage.

Note: The Force delivery via Print Servers and the Restrict Print Scout Release options should not be enabled at the same time. They are mutually exclusive operations.

Cloud Release

Cloud Release is also known as Pull Print. When Cloud Release is enabled, print jobs are pulled by the printer directly from the cloud storage. For this feature to work, the following are required

  • Cloud Connector (i.e., Cloud Site Service)
  • Cloud Storage is enabled.

Refer tot he Cloud Release topics for more information about Cloud Release.

Note: Cloud Release is supported on HP and Ricoh printers only.

Note: With Cloud Release enabled, the IPP print driver may not function optimally in that setup. It's advisable to use the HP Universal Print Driver (UPD) instead. In this scenario, the Print Scout has no interaction at all during job release. The IPP print driver requires the Print Scout to establish an IPP connection to the printer, which isn't feasible with Cloud Release.

Mobile Submission

When Mobile Submission is enabled, print users can submit documents using a mobile device (via the Pharos Secure Release mobile app). Users can download the app from the App Store (iOS) or the Google Play Store (Android). Mobile Submission is disabled by default.

The Cloud Storage setting affects how documents are released with mobile submission.

  • When Cloud Storage is enabled, documents submitted from mobile devices will always be available for release.
  • When Cloud Storage is disabled, documents will be released through an online Print Scout (which is installed on user workstations or Print Servers). Documents will be unavailable if no Print Scouts are online.

Note: With Mobile Submission, all documents are stored, encrypted in the cloud.

Mobile Deployment

The Allow manual profile installation option enables IT admins to control whether employees can manually set up the iOS configuration profile. When turned on, employees will have to manually install the configuration profile on their iOS devices. This setting is ON by default for customers without Mobile Device Management (MDM) solutions.

If your organization prefers IT admins to automatically push the configuration profile to users’ devices via MDM, you can turn this setting OFF. IT administrators can download the configuration profile to deploy to users’ iOS devices using their preferred MDM solution.

Note: The Allow manual profile installation setting affects iOS users only.

Note: The download button appears only after clicking the Save button.

See these related topics:

Purge jobs after

The purge jobs after setting controls how long a print job is stored before it is automatically deleted. Unreleased print jobs will automatically be deleted after 48 hours.