Getting Print Users Started (Secure Release)

After Print Scouts are deployed to user workstations, a print user can launch the Pharos Secure Release Setup Guide from their Start menu. This wizard guides users through registering and activating Secure Release on their workstation and mobile device.

Note: Users can also launch the Pharos Secure Release Setup Guide from the email invitation they receive. The invitation contains a link to the Setup Guide. It is important that a user opens the email from the workstation on which the Print Scout is installed.

Note: For workstations running Linux, users can register to Secure Release by sending a print job to the default Secure Printer.

Language Support

The following user-facing components of Secure Release support translations.

  • The Mobile App will display screens in the language set on a user's mobile device.
  • The Pharos Secure Release Setup Guide will display screens in the local language set on the user's operating system.
  • Secure Printers (iMFPs) running embedded software will display Secure Release screens in the language set for the device.

Languages Supported:

  • French
  • Italian
  • Japanese
  • German
  • Spanish
  • Swedish
  • Chinese
  • Portuguese (Portugal)
  • Portuguese (Brazil)
  • Dutch
  • Norwegian

Note: If an unsupported language is detected, the user-facing components will display in English.

How to activate Secure Release

Before print users can release jobs from secure printers, they must first activate Secure Release The following section provides instructions on how print users activate Secure Release.

Step 1: Register to Secure Release.

The way in which users register to Secure Release depends on the authentication provider set up in the Settings screen.

Note: The Active Directory authentication provider does not require user registration. This means users can submit and release print jobs at once.

Step 2: Activate Release Methods. Choose the release method that you want to set up. This sets up how you release (print) your documents. There are three ways to release your documents from a secure printer:

How to release documents using Secure Release

Depending on how Secure Release is configured, users can release documents using any of the following methods:

How to view or delete jobs from the user workstation

Using Pharos Secure Release desktop app installed with the Print Scout, users can view or delete jobs from their workstations before they walk up to a secure printer.

How to change/reset your Secure Release PIN code

How to reset your Passcode

How to switch locations using the Setup Guide

How to print as a guest user

How to submit jobs using the mobile app

How to change document options

How to scan documents

Chromebook Printing

Direct Print

Data Privacy and Document Storage

End-User Portal